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Training and SOPs

Keep venue knowledge close to the people doing the work.

Organise SOP files, build practical learning, assign it to the right people and keep progress and review attached to the venue.

Two bartenders working side by side behind a bar
A manager reads a phone late at night

The module in the product

Training on a phone, Courses: cash handling, emergency procedures, food safety and responsible gambling, each with how many people are assigned, how many passed and its length
Shown on our demo venue. The people and the numbers are invented.

Training and venue SOP management are available now. Recorded acknowledgements show that a person confirmed a statement; they are not represented as legally binding electronic signatures.

What it does

Build learning around the venue's real procedures.

Written guidance, interactive learning and practical verification can share one versioned training record without turning every SOP into a long course.

  • Build and publish venue courses

    Create versioned learning from written content, media, questions, worksheets, acknowledgements and practical activities.

  • Assign the right learning

    Assign courses to individuals, roles or the venue, including onboarding rules for future eligible employees.

  • Support interrupted learning

    Employees can save and resume assigned learning, complete assessments and retain their own progress and completion history.

  • Review practical capability

    Managers or specifically authorised reviewers can assess submitted work and verify configured practical activities.

  • Organise private SOP files

    Venue Managers can arrange operating documents in folders and provide time-limited access to private files.

The operating flow

Clear from the first action to the venue record

  1. Build and approve

    Create a draft course, preview it and publish a version when it is ready for the team.

  2. Assign and learn

    Make learning required or optional and let employees continue from their current progress.

  3. Review and retain

    Review assessments or practical work and keep the resulting training record attached to the venue.

What it doesn't do

  • Training acknowledgements are recorded confirmations, not legal electronic signatures.
  • Completion records can mark certificate eligibility, but branded certificate PDF generation is not currently available.
  • Refresher assignments use a deliberate day-based model rather than complex calendar recurrence.

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