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HospoTek
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The platform

One place for the work behind every shift

Tasks, checklists, incidents, functions, training and SOPs, above the systems your venue already runs.

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A small team at work in a cafe before opening

Modules

Follow the work that matters to your venue

  • An overdue task, CO2 pressure on the main bar bank, with its next action, owner and due time

    Tasks and checklists

    Give each person a clear next action, make required work easier to complete on shift and keep the result available for manager review.

  • The five latest incident reports, from a patron who felt light-headed in the gaming room to a bar attendant who cut a thumb on a broken pint glass, each with the first line of what happened

    Incident reporting

    HospoTek brings structured reporting, private supporting evidence and manager follow-up into one venue-owned record after the immediate situation has been handled.

  • A confirmed function enquiry, a football club's presentation night, with its stages from new to confirmed

    Functions and events

    Create one editable enquiry record for the booking details, guest numbers, dietary needs, catering selections, status and internal venue notes.

  • Five training courses, from cash handling to the responsible service of alcohol refresher, each with its category, how many people are assigned and how many passed

    Training and SOPs

    Organise SOP files, build practical learning, assign it to the right people and keep progress and review attached to the venue.

  • The team list: five people, each with their photo, name and work email

    Multi-venue operations

    HospoTek separates platform administration from day-to-day venue work, helping groups provision venues, apply approved starting templates and preserve venue ownership of live records.

  • Today's activity: an incident reported, two opening checklists completed and a task finished, each by name

    Reporting and accountability

    HospoTek gives managers a practical view of current work and operational history, with basic platform summaries for authorised administrators.

A manager reads a phone late at night

The venue operating picture

The Today view on a phone for Monday 9 November: 20 overdue and 17 not started, then the Needs attention list led by a late start, an overdue shift handover and a leaking glass washer
Shown on our demo venue. The people and the numbers are invented.

The operational layer

Keep the systems that already run payroll, sales, bookings and accounts

  • Rosters come in by CSV from the system that runs your payroll, and a manager reviews every match before anything is published.
  • Functions carry an enquiry from the first call to confirmed, and the booking and the payment stay in the systems that take them today.
  • Reporting shows today's operating picture and opens the record behind every number.
  • Native integrations and a public API are on the roadmap; the page behind the button below says where each one stands.
Integrations roadmap

Trust

Every record belongs to a venue, and stays there.

Where it lives, whose it is, who sees it and how it comes out.

Where it lives
In Sydney. The app and the database both run in Australian data centres.
Whose it is
Yours. One venue can never see another's records. The database itself enforces that, and we test it every time we change the software.
Who sees it
Your people see what their job needs: staff see their shift, managers see the venue. HospoTek's own admin access is a separate login that needs a second code.
Getting it out
Any time, as spreadsheets. Incidents, tasks, shift reports, training records and chat all download from the app, and a full copy of your venue comes as one file.
Read the security overview

See how HospoTek fits your venue

Start with the workflow that creates the most chasing.

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